FAQ
Frequently Asked Questions About Car-Go Auto Transport Services
General Shipping Process
Our process emphasizes constant communication and efficient logistics. Once your order is placed, our team confirms the details and coordinates scheduling. Expect regular updates and direct communication from drivers 12-24 hours in advance of actions.
For personal vehicles, ensure no more than 100 lbs of personal items are in the vehicle, below the windows. Ensure the vehicle is operable, unless specified otherwise. For corporate vehicles, we handle all necessary preparations as per the corporate agreement.
For personal vehicles, ensure no more than 100 lbs of personal items are in the vehicle, below the windows. Ensure the vehicle is operable, unless specified otherwise. For corporate vehicles, we handle all necessary preparations as per the corporate agreement.
cost & payment
Costs are based on multiple factors like distance, vehicle size, season, fuel prices, and vehicle condition. We provide transparent, competitive pricing with no hidden fees.
It’s important to note that the cheapest option may not always be the best solution for your auto shipping needs. We provide exceptional value and stand behind our process to deliver for our customers.
We make payment simple. We accept various methods, including all major Credit Cards, Zelle transfer, certified funds, and Cash on Delivery, accommodating both personal and corporate clients’ needs.
Service Options and Customization
We offer open and enclosed transport for all types of vehicles, even those that are non-operational. We tailor our services to meet your specific requirements, whether for personal or corporate needs.
Yes, expedited options are available for situations requiring quick transport.
Safety, Insurance, and Liability
In the rare event of damage, your assigned team member will assist you through the claims process, ensuring a swift and satisfactory resolution.
Pickup, Delivery, and Tracking
Every vehicle is handled by professional auto haulers and is fully insured during transit. Our drivers are trained in safe loading and unloading techniques, ensuring your vehicle’s security.
A detailed inspection is conducted at both pickup and delivery, with documentation provided for protection, transparency, and your total peace of mind.
Pre- and Post-Transport
Every vehicle is handled by professional auto haulers and is fully insured during transit. Our drivers are trained in safe loading and unloading techniques, ensuring your vehicle’s security.
A detailed inspection is conducted at both pickup and delivery, with documentation provided for protection, transparency, and your total peace of mind.
Experience the Ease of Auto Transport with Car-Go’s Quality Guarantee
1
Personalized, Transparent Quote
Begin your journey with Car-Go Auto Transport by receiving a personalized and honest quote. We ensure clarity in pricing, helping you understand the cost of shipping your car with no hidden fees. Our approach is tailored to meet your specific auto shipping needs, whether you’re transporting a family car, luxury vehicle, or a classic collector’s item.
2
Direct, Human-to-Human Communication
At Car-Go, you’ll always speak with a real person. Our dedicated team provides responsive, direct communication, ensuring you’re never lost in automated systems. This personal touch adds a layer of comfort and trust to your auto transport experience.
3
High Standards for Safety and Reliability
Safety is our priority. We adhere to rigorous standards for carrier licensing, insurance, and performance. Our vetted carriers and comprehensive insurance policies mean your vehicle is in safe hands, guaranteeing protection throughout its journey.
4
Unmatched Door-to-Door Convenience
Enjoy the convenience of our door-to-door service. Whether you’re at home, work, or on the move, our experienced team manages the logistics to fit your schedule, providing unmatched ease and efficiency. This service is especially beneficial for busy professionals, families relocating, or those purchasing vehicles from a distance.
5
Regular Updates and Thorough Vehicle Inspections
Stay informed from start to finish. Our process includes detailed inspections of your vehicle at pickup and delivery, ensuring its condition is meticulously recorded. You’ll receive regular updates throughout the transport, keeping you connected to your vehicle’s journey every step of the way.